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Playa Dorada Tennis Club: Expansion Strategy by W. Earl Sasser Jr., Brent Kazan
Porcini's Pronto by James L. Heskett, Richard Luecke
WrapItUp: Developing a New Compensation Plan by W. Earl Sasser Jr., Rachel Shelton
Comfort Class Transport: Does Customer Service Need an Overhaul? by Michael J. Roberts, Paul E. Morrison
Delwarca Software Remote Support Unit by Roy D. Shapiro, Paul E. Morrison
FormPrint Ortho500 by Frank V. Cespedes, Alisa Zalosh
Designs by Kate: The Power of Direct Sales by John Deighton, Sarah L. Abbott
Campbell and Bailyn's Boston Office: Managing the Reorganization by Anne Donnellon, Dun Gifford Jr.
Stone Finch, Inc.: Young Division, Old Division by Richard G. Hamermesh, Elizabeth Collins
RL Wolfe: Implementing Self-Directed Teams by David A. Garvin, Elizabeth Collins
Jamie Turner at MLI, Inc. by John J. Gabarro, Colleen Kaftan
Kay Sunderland: Making the Grade at Attain Learning by Linda A. Hill, Heather Beckham
Martha Rinaldi: Should She Stay or Should She Go? by Linda A. Hill, Mark Rennella
BoldFlash: Cross-Functional Challenges in the Mobile Division by Michael Beer, Rachel Shelton
Johannes Linden: Managing the Global Executive Committee by Linda A. Hill, Mark Rennella
Jess Westerly at Kauflauf GmbH by John J. Gabarro, Colleen Kaftan
Andrew Ryan at VC Brakes by Frank V. Cespedes, Sunru Yong
Robin Ash and Printzhof Press by Frank V. Cespedes, Lynda St. Clair
Wendy Peterson by Linda A. Hill, Alisa Zalosh
Ron Ventura at Mitchell Memorial Hospital by Frank V. Cespedes, Heide Abelli
Caroline Regis at Excel Systems by Anthony J. Mayo, Michael J. Roberts
Marie Jackson: Revitalizing Renfield Farms by Anthony J. Mayo, Heather Beckham
TerraCog Global Positioning Systems: Conflict and Communication on Project Aerial by Michael Beer, Sunru Yong
Engstrom Auto Mirror Plant: Motivating in Good Times and Bad by Michael Beer, Elizabeth Collins
Thomas Green: Power, Office Politics and a Career in Crisis by W. Earl Sasser Jr., Heather Beckham
Treadway Tire Company: Job Dissatisfaction and High Turnover at the Lima Plant by C. Wickham Skinner, Heather Beckham
Medisys Corp.: The IntensCare Product Development Team by Anne Donnellon, Joshua D. Margolis
FoldRite Furniture Company: Planning to Meet a Surge in Demand (Brief Case) by Afarin Bellisario; Steven C. Wheelwright
AIC Netbooks: Optimizing Product Assembly by Steven C. Wheelwright, Sunru Yong
The Morrison Company by Steven C. Wheelwright, Paul S. Myers
Baria Planning Solutions, Inc.: Fixing the Sales Process by Steven C. Wheelwright, William Schmidt
Bergerac Systems: The Challenge of Backward Integration by David A. Garvin, Sunru Yong
Bayonne Packaging, Inc. by Roy D. Shapiro, Paul E. Morrison
Three Jays Corporation by Paul W. Marshall, Mark Davis
Scientific Glass Incorporated: Inventory Management (Brief Case) by Steven C. Wheelwright, William Schmidt
Harrington Collection: Sizing Up the Active-Wear Market by Richard S. Tedlow, Heather Beckham
Reliance Baking Soda: Optimizing Promotional Spending (Brief Case) by John A. Quelch, Heather Beckham
Giant Consumer Products: The Sales Promotion Resource Allocation Decision (Brief Case) by Neeraj Bharadwaj, Phillip D. Delurgio
Manchester Products: A Brand Transition Challenge by John A. Quelch, Heather Beckham
Culinarian Cookware: Pondering Price Promotion by John A. Quelch, Heather Beckham
Flare Fragrances Company, Inc: Analyzing Growth Opportunities (Brief Case) by John A. Quelch, Lisa D. Donovan
Classic Knitwear and Guardian: A Perfect Fit? (Brief Case) by John A. Quelch, Patricia Girardi
PV Technologies, Inc.: Were They Asleep at the Switch? by Frank V. Cespedes, Diane Badame
Montreaux Chocolate USA: Are Americans Ready for Healthy Dark Chocolate? by John A. Quelch, Diane Badame
SafeBlend Fracturing by Benson P. Shapiro, Frank V. Cespedes, Alisa Zalosh
Brannigan Foods: Strategic Marketing Planning by John A. Quelch, James Kindley
Launching Krispy Natural: Cracking the Product Management Code by Frank V. Cespedes, Heather Beckham
Olympic Rent-A-Car U.S.: Customer Loyalty Battles by John Deighton, James Kindley
Clique Pens: The Writing Implements Division of U.S. Home by Frank V. Cespedes, James Kindley
StepSmart Fitness by Robert J. Dolan, Benson P. Shapiro, Alisa Zalosh
CleanSpritz by John A. Quelch, Alisa Zalosh
In a Bind: Peak Sealing Technologies' Product Line Extension Dilemma by Robert J. Dolan, Heather Beckham
Altius Golf and the Fighter Brand by Robert J. Dolan, Sunru Yong
Crescent Pure by John A. Quelch, Alisa Zalosh
Ethiopia: An Emerging Market Opportunity? by John A. Quelch, Sunru Yong
MedNet.com Confronts 'Click-Through' Competition by Allegra Young
Mountain Man Brewing Co.: Bringing the Brand to Light by Heide Abelli
Atlantic Computer: A Bundle of Pricing Options by Neeraj Bharadwaj, John B. Gordon
The Fashion Channel by Wendy Stahl
Natureview Farm by Karen Martinsen Fleming
Rosewood Hotels and Resorts: Branding to Increase Customer Profitability and Lifetime Value by Chekitan S. Dev, Laure Mougeot Stroock
Saxonville Sausage by Kate Moore
The Springfield Nor'easters: Maximizing Revenues in the Minor Leagues by Frank V. Cespedes, Laura Winig, Christopher H. Lovelock
TruEarth Healthy Foods: Market Research for a New Product Introduction (Brief Case) by V. Kasturi Rangan, Sunru Yong
Soren Chemical: Why is the New Swimming Pool Product Sinking? (Brief Case) by V. Kasturi Rangan, Sunru Yong
Metabical: Pricing, Packaging, and Demand Forecasting for a New Weight-Loss Drug by John A. Quelch, Heather Beckham
Metabical: Positioning and Communications Strategy for a New Weight Loss Drug (Brief Case) by John A. Quelch, Heather Beckham
Clean Edge Razor: Splitting Hairs in Product Positioning by John A. Quelch, Heather Beckham
Reed Supermarkets: A New Wave of Competitors by John A. Quelch, Carole Carlson
Meli Marine by Richard G. Hamermesh, Sunru Yong
Bella Healthcare India by Dorothy Leonard, Sunru Yong
United Cereal: Lora Brill's Eurobrand Challenge by Christopher A. Bartlett, Carole Carlson
Cottle-Taylor: Expanding the Oral Care Group in India by John A. Quelch, Alisa Zalosh
Levendary Cafe: The China Challenge by Christopher A. Bartlett, Arar Han
Kent Chemical: Organizing for International Growth by Christopher A. Bartlett, Laura Winig
Alpen Bank: Launching the Credit Card in Romania (Brief Case) by V. Kasturi Rangan, Sunru Yong
Raleigh & Rosse: Measures to Motivate Exceptional Service by Robert L. Simons, Michael Mahoney
Celeritas, Inc.: Leadership Challenges in a Fast-Growth Industry by Michael Beer, Ingrid Vargas
Performance Management at Vitality Health Enterprises, Inc. by John B. Bingham, Michael Beer
ARISE: A Destination-for-a-Day Spa by Michael Beer, Lynda St. Clair
Southfield Packaging by Michael Beer, Paul Swiercz
WeaveTech: High Performance Change by Michael Beer, Paul Swiercz
Classic Fixtures & Hardware Company by W. Carl Kester, Craig Stephenson
Sugar Bowl by Richard G. Hamermesh, Alisa Zalosh
Evergreen Natural Markets 2012 by Rosabeth Moss Kanter, Paul S. Myers
Westlake Lanes: How Can This Business Be Saved? by Richard G. Hamermesh, Alisa Zalosh
Calveta Dining Services, Inc.: A Recipe for Growth? by James L. Heskett, Patricia Girardi
Clayton Industries, Inc.: Peter Arnell, Country Manager for Italy (Brief Case) by Christopher A. Bartlett, Benjamin H. Barlow
Applied Research Technologies, Inc.: Global Innovation's Challenges by Christopher A. Bartlett, Heather Beckham
A Day in the Life of Alex Sander: Driving in the Fast Lane at Landon Care Products by Elizabeth Collins, Larry E. Greiner
Pinewood Mobile Homes, Inc. by William E. Fruhan, Wei Wang
Landmark Facility Solutions by William E. Fruhan, Wei Wang
Thompson Asset Management by William E. Fruhan, John Banko
Paramount Equipment by Carliss Y. Baldwin, Wei Wang
Sum of the Parts Valuation: Digital Realty Trust by Erik Stafford, Joel L. Heilprin
Newfield Energy by William E. Fruhan, Wei Wang
Larry Steffen: Valuing Stock Options in a Compensation Package by William E. Fruhan, Craig Stephenson
Jackson Automotive Systems by William E. Fruhan, Wei Wang
Sterling Household Products Company by William E. Fruhan, Craig Stephenson
New Earth Mining, Inc. by William E. Fruhan, Wei Wang
Hill Country Snack Foods Co. by W. Carl Kester, Craig Stephenson
Winfield Refuse Management, Inc.: Raising Debt vs. Equity by W. Carl Kester, Sunru Yong
Polar Sports, Inc. by W. Carl Kester, Wei Wang
Pacific Grove Spice Company by William E. Fruhan, Craig Stephenson
Harmonic Hearing Co. by Howard H. Stevenson, Craig Stephenson
Valuation of AirThread Connections by Erik Stafford, Joel L. Heilprin
New Heritage Doll Company (Brief Case) by Timothy A. Luehrman, Heide Abelli
Flash Memory, Inc. (Brief Case) by William E. Fruhan, Craig Stephenson
Monmouth, Inc. (Brief Case) by Thomas R. Piper, Heide Abelli
Groupe Ariel S.A.: Parity Conditions and Cross-Border Valuation (Brief Case) by Timothy A. Luehrman, James Quinn
Jones Electrical Distribution (Brief Case) by Thomas R. Piper, Jeffrey DeVolder
Mercury Athletic: Valuing the Opportunity by Timothy A. Luehrman, Joel L. Heilprin
Midland Energy Resources, Inc.: Cost of Capital (Brief Case) by Timothy A. Luehrman, Joel L. Heilprin
Hansson Private Label, Inc.: Evaluating an Investment in Expansion by Erik Stafford, Joel L. Heilprin, Jeffrey DeVolder
Ceres Gardening Company: Funding Growth in Organic Products by John H. McArthur, Sunru Yong
WebTracker by William A. Sahlman, Michael J. Roberts
Martin Blair by Howard H. Stevenson, Michael J. Roberts
Luotang Power: Variances Explained by Robert L. Simons, Craig J Chapman
Danshui Plant No. 2 by William J. Bruns Jr., Julie H. Hertenstein, Kelvin Liu
Jimmy Fu and Moog, Inc.: Understanding Shareholder's Equity (Brief Case) by Craig J Chapman
Depreciation at Delta Air Lines: The 'Fresh Start' by William J. Bruns Jr.
Biovail Corporation: Revenue Recognition and FOB Sales Accounting by Craig J Chapman
Lyons Document Storage Corporation: Bond Accounting by William J. Bruns Jr.
The Talbots, Inc., and Subsidiaries: Accounting for Goodwill by William J. Bruns Jr.