Case ID: 911056

Abstract:
Case Solution & Analysis for Arck Systems by Ian I. Larkin
The Arck Systems series of cases describes the dilemmas faced by a senior sales manager in determining a sales compensation plan at an enterprise software company. The existing compensation plan is aggressive and highly rewards "star" performers. The cases track a series of changes the manager makes to the sales compensation plan in response to negative and unintended consequences of the existing system. The cases illustrate the trade-offs inherent in incentive plans (even outside sales environments) and presents a framework for the design and management of incentive systems. It also is useful in addressing employee response to incentive system change.

Keywords:
Compensation, Employee retention, Enterprise systems, Human resource management, Incentives, Pay for performance, Sales compensation, Sales force management, Sales organization, Arck Systems Case Solution

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Case ID: 112002

Abstract:
Case Solution & Analysis for Foxconn Technology Group (A) by Robert G. Eccles, George Serafeim, Beiting Cheng
The case describes the challenges that Foxconn faced after a series of suicides took place at its plants. The response of Foxconn's management is presented and the associated implications for Foxconn's stock price are discussed.

Keywords:
Accounting, Business ethics, Employee engagement, Human capital, Human resource management, Leadership, Organizational behavior, Social enterprise, Social issues, Social responsibility, Stocks, Supply chain management, Sustainability, Foxconn Technology Group (A) Case Solution

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Case ID: 312059

Abstract:
Case Solution & Analysis for CP Group: Balancing the Needs of a Family Business with the Needs of a Family of Businesses by William C. Kirby, Tracy Yuen Manty
As a second generation business leader, Chairman Dhanin Chearavanont took over the family agribusiness company and built it to become a major diversified conglomerate in Thailand and expanded the business in SE Asia and China. While growing the business, he and his brothers created a holding company to both maintain and separate the interests of the family with the growing business units. As a third and possibly fourth generation of Chearavanonts enter the company, how has Chairman Dhanin created a business culture that maintains the closeness of a family business with the strategic vision, innovations, and transparency of a professionally run company -- especially given the fact that many business units are public companies? This case seeks to outline the balance of a family business with the needs of a growing and competitive international conglomerate.

Keywords:
Family businesses, Financial management, CP Group Balancing the Needs of a Family Business with the Needs of a Family of Businesses Case Solution

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Case ID: 412056

Abstract:
Case Solution & Analysis for The Freelancers Union (A) by Michel Anteby, Erin McFee
Sara Horowitz faces a major strategic decision. Founder and CEO of the Freelancers Union, Horowitz has worked tirelessly to operationalize her new mutualist ideals, which comprise collective strength, independence, and shared protections. In 2008, she plans to move the organization into the health insurance industry in an effort to support a multi-generational outlook for the well-being of the union's members. Over the past 17 years, she has worked to create a culture of innovative thinking and member-oriented service. Horowitz sees a more active role in managing the health care of members as the logical next step. As objections from member representatives mount, she and her team must decide how to proceed.

Keywords:
Change management, Human resource management, Labor unions, Organizational development, Organizational structure, Social enterprise, Values, Vision, Visionary management, The Freelancers Union (A) Case Solution

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Case ID: 113052

Abstract:
Case Solution & Analysis for Say on Pay at The Walt Disney Company by Ian D Gow, Gaizka Ormazabal
This case focuses on the lead-up to Disney's 2012 annual meeting, where Disney would face a vote on the compensation package of its CEO, Robert Iger. Leading proxy advisory firms were recommending that shareholders reject the proposed compensation.

Keywords:
Executive compensation, Human resource management, Political elections, Shareholder relations, Say on Pay at The Walt Disney Company Case Solution

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Case ID: 114012

Abstract:
Case Solution & Analysis for Atento: Managing the Employee Lifecycle in Brazil by F. Asis Martinez-Jerez, Pablo Casas-Arce, Christopher D. Ittner, Joshua Petersel

Keywords:
Groupware, Managing employees, Social Security, Atento Managing the Employee Lifecycle in Brazil Case Solution

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Case ID: 914044

Abstract:
Case Solution & Analysis for The Promotion Process at Chung and Dasgupta, LLP by Ian I. Larkin, Karen Huang
The "Promotion Process at Chung and Dasgupta, LLP" set of cases explores the roles of general and firm-specific human capital in employee performance measurement, feedback, and promotion/compensation decisions. In the cases, a leading law firm must decide whether to match an outside partnership offer to one of its leading litigators, when the litigator is not yet eligible for partnership according to the existing rules by which the firm elects partners. A second non-litigator at the firm has performed just as well as the star litigator, but has no outside partnership offer, because her role and skills are specific to the firm, and not as valuable to the outside market. The case can be taught via a role play, where one student plays the role of the non-litigator, and a second student plays the role of a formally-assigned mentor from the law firm's partnership group. (If using the role play option, instructors should use the general information case "The Promotion Process at Chung and Dasgupta, LLP," 914-044, and the roles: "Chung and Dasgupta: Information for Jordan Ramirez," 914-046, and "Chung and Dasgupta: Information for Casey Clark," 914-047.) It can also be taught as a traditional case, without a role play, by using general information case "The Promotion Process at Chung and Dasgupta, LLP" (914-044) and "Chung and Dasgupta: Supplemental Information on Jordan Ramirez and Casey Clark" (914-045). The cases provide a rich backdrop to explore issues around firm-specific human capital, and can also be used to discuss subjective performance evaluation, best practices when giving employee feedback, and careers at professional service firms.

Keywords:
Compensation, Employee benefits, Employee promotions, Employee retention, Feedback, Human capital, Motivation, Performance appraisals, Performance management, The Promotion Process at Chung and Dasgupta LLP Case Solution

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