Case ID: 314004
Abstract:
Case
Solution & Analysis for Management Levels at Staples (A): Company and Organization (Abridged) by David A. Garvin
Abridged version of one of six cases that describe the roles and responsibilities of managers at each of the hierarchical levels of management within the U.S. Stores business unit of Staples, the world's largest office supply company. Together, the cases form a complete integrated package. Explores five distinct jobs--store manager, district manager, regional vice-president, division senior vice-president, and president of the U.S. Stories business units--and, for each level, describes the key management tasks, planning, decision-making, and leadership processes and critical choices that lead to superior execution and operational performance. Provides background information on Staples' organization and strategy.
Keywords:
Advertising strategy, CAD, General management, Incubators, New processes, Organizational hierarchies, Management Levels at Staples (A) Company and Organization Abridged Case
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