Case Study Analysis and Solutions

Case ID: 413061

Abstract:
Case Solution & Analysis for Automating the Paris Subway (A) by Michel Anteby, Elena Corsi, Emilie Billaud
In 2001, the head of the Paris Subway reflected on how to transform Line 1 into a driverless line without triggering a social conflict. After the shock of the 2000 Notre Dame de Lorette subway accident, in which a train derailed and caused 25 injuries in a Paris subway station, the state-owned Paris subway operator Regie Autonome des Transports Parisiens (RATP) decided to adopt new security measures and considered the opportunity to automate the oldest and the busiest line of the network. The Head of the Paris Subway, Serge Lagrange, believed that automating Line 1 would improve security as well as performance. However, the automation would bring about the downsizing of 219 drivers' positions. Lagrange had to figure out how to get the RATP employees on board, particularly drivers and trade unions. How could he convince them of the necessity to automate Line 1? How could he prevent the potentially major social conflict that might result from downsizing the drivers' positions?

Keywords:
Advertising, Change management, Collaborative innovation, Conflict, Conflict management, Conflicts of interest, Cross functional management, Innovation, Job outsourcing, Labor relations, Labor unions, Management, Organizational behavior, Outsourcing, Outsourcing service management, Technological change, Transportation models, Transportation planning, Automating the Paris Subway (A) Case Solution

Click Here to place your order

OR

Contact us directly at ordercasesolutions@gmail.com if you want to solve the above case.