Case Study Analysis and Solutions

Case ID: 612093

Abstract:
Case Solution & Analysis for Learning About Reducing Hospital Mortality at Kaiser Permanente by Anita Tucker
In 2011, Kaiser Permanente Northern California (KPNC) region's efforts to reduce mortality in their 21 hospitals is showing promise. They developed and launched a region-wide initiative to improve the treatment of sepsis, a serious and often deadly medical condition. The case illustrates the challenges of spreading change in a complex, highly interdependent organization, and presents an alternative framework to traditional management models for addressing such situations. It also consider how change should be made under conditions of uncertainty, in which best performances remain unknown.

Keywords:
Operations management, Organizational change, Organizational learning, Process improvement, Service management, Workplace health & safety, Learning About Reducing Hospital Mortality at Kaiser Permanente Case Solution

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