Case Study Analysis and Solutions

Case ID: 710464

Abstract:
Case Solution & Analysis for Zynga (A) by Mikolaj Jan Piskorski, David Chen
In January 2010 Mark Pincus is deciding how to double the number of Zynga games' players to 500 million without sacrificing profitability. These ambitious growth plans required changes to product, corporate strategy, and customer acquisition and retention. With regard to product Pincus needed to decide to invest in evolving the successful games or develop new games. With regard to corporate strategy, Pincus had to choose whether each game should compete on its own, or force every game to build functionalities that support other Zynga games too. Finally, to ensure customer acquisition and retention Pincus faced the choice between deepening commitment to Facebook or developing its own distribution channels.

Keywords:
Corporate strategy, Distribution channels, Growth strategy, Organizational change, Strategy, Zynga (A) Case Solution

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