Case Study Analysis and Solutions

Case ID: 609109

Abstract:
Case Solution & Analysis for Cincinnati Children's Hospital Medical Center by Amy C. Edmondson, Anita Tucker
The case describes an organization's use of the science of improvement to transform their process quality from below average to the top 10% in their industry. The case outlines the protagonist's strategy of developing internal experts who are trained in a common methodology for making improvement and spreading these ideas in their work units.

Keywords:
Change management, Leadership, Managing people, Operations management, Process improvement, Quality management, Safety, Technology, Cincinnati Children's Hospital Medical Center Case Solution

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