Case ID: 912019
Abstract:
Case
Solution & Analysis for Airbnb (A) by Benjamin Edelman, Michael Luca
After widely-publicized complaints of destructive guests and unreliable hosts, online apartment rental site Airbnb explores mechanisms to facilitate trust between guests and hosts. Flexible online reputation systems can collect and share information with ease, but Airbnb must decide which information guests and hosts should have to provide and how much flexibility each should have in selecting whom to do business with. A full-featured system could provide all the information users have been requesting, but would it be too complicated for routine use?
Keywords:
Information systems, Online media, Real estate, Technology, Airbnb (A)
Case
Solution
Click Here to place your order
OR
Contact us directly at ordercasesolutions@gmail.com if you want to solve the above case.
Search
Categories
- Accounting
- Business & Government Relations
- Business Ethics
- Economics
- Entrepreneurship
- Finance
- General Management
- Human Resource Management
- Information Technology
- International Business
- Marketing
- NACRA Cases List
- Negotiation
- Operations Management
- Organizational Behavior
- Service Management
- Simulations
- Social Enterprise
- Strategy
- Teaching & the Case Method
