Case Study Analysis and Solutions

Case ID: 412045

Abstract:
Case Solution & Analysis for Denise Frazer and Paolo Canto: A Case Vignette on Feedback - Denise Frazer's Perspective by Joshua D. Margolis, Anthony J. Mayo
Denise Frazer and Paolo Canto, two HBS students, have decided to give each other feedback on their class participation. While Denise believes that she has provided concrete, actionable feedback to Paolo, she does not feel that Paolo is reciprocating. His feedback is general and superficial. Denise and Paolo have set a time to meet to discuss their latest class participation, and Denise has decided to use this time to address her issues with Paolo. This case should be used with its partner case: Denise Frazer and Paolo Canto: A Case Vignette on Feedback - Paolo Canto's Perspective.

Keywords:
Coaching, Conflict, Difficult conversations, Interpersonal communications, Interpersonal relations, Leadership, Management skills, Organizational behavior, Denise Frazer and Paolo Canto Case Solution

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