The Levees Repaired, a System Still Broken: Post Katrina Turnaround at the Orleans Public Defenders A Case Solution


Case ID: 313026

Abstract:
Case Solution & Analysis for The Levees Repaired, a System Still Broken: Post Katrina Turnaround at the Orleans Public Defenders A by Rosabeth Moss Kanter, Olivia Leskinen
Law Professor Ronald Sullivan was asked to lead a turnaround of the Orleans Public Defenders as a one-year assignment following Hurricane Katrina in 2005. The office was underfunded and had perverse incentives embedded throughout the system. Sullivan's new vision to rectify the challenges was not readily accepted by judges and lawyers who benefitted from the flawed system and put up resistance. The case follows Sullivan and his team in their efforts to bring about positive systemic change to the Orleans Public Defenders and at a minimum live up to the principles provided by the American Bar Association.

Keywords:
Collaborative innovation, Cross functional management, General management, Innovation, Management, Social Security, The Levees Repaired a System Still Broken Case Solution

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